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Installation Guides
Detailed installation guides for both engineered wood and solid wood flooring are available.
You can download the engineered wood fitting instructions here.
The solid wood fitting instructions can be downloaded here.
It may take a few moments to download these files depending on the speed of your Internet connection - so please be patient!
Warranty
10 Year Guarantee
Crown Parquet flooring (3 layer wood flooring) guarantees that the wear-layer will not be worn through within a time of 10 years after purchase – provided there is normal usage in a domestic environment.
The guarantee covers damage resulting from manufacturing related defects, which reduce the function of the floor.
Conditions for this guarantee:
- A minimum of 10% of the area has been affected.
- Installer and consumer have installed and maintained the floor according to Crown installation and maintenance instructions.
- All floors have been inspected for visible defects prior to installation.
The following damages are excluded from this guarantee:
- Damages through improper use, accidents, or insects.
- Optical/Visual impacts such as – gaps, indentation, seasonal climate-related change (cupping, expansion, shrinkage), wear to lacquer or oil finish and colour change related to exposure to sunlight.
- Damages caused by inappropriate installation, poor or no maintenance or cleaning.
- Damage through mechanical and chemical impact.
- Damage through impact of moisture.
All claims must be filed within 10 days of complaint identification at the dealer where the floor was purchased. The original purchase receipt must be presented at the same time.
A copy of the guarantee can be downloaded here.
Crown Parquet Flooring Limited. Registered Office: 25 Hart Street, Henley on Thames, Oxfordshire, RG9 2AR. Company No. 05878811
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